FAQ

We have collected popular questions in one place to make it easier for you to find answers.
The most popular questions will be published in the Frequently Asked Questions section.

In some countries it is impossible to pay the registration fee via PayPal or to the account of the competition where SWIFT and IBAN are required. How can I pay the fee?

In that case, please contact us via Contact us page or write us an email at admin@musiccompetition.eu

Q: Why can't I submit an application?

1. While filling the application, make sure you don’t leave required fields empty. If you aren’t sure about what to write, just type any letter.

2. There may not be enough money in your PayPal account or card for the transaction.

3. If you are still unable to apply following our instructions, get in touch on the Contact us page or write us an email at admin@musiccompetition.eu

Q: Can I send a link to a video with restricted access or a link?

We accept only Public YouTube videos. Do not make your video Private or Unlisted.

Q: I submitted an application. It's been 48 hours and I don't see my competitive video appearance on the site?

Check the registration fee on your PayPal account or card. After successfully submitting the application, you must receive a reply to your e-mail with the following text:

Your application has been successfully sent! If within 48 hours your contest video is not posted on the site, contact the organizer immediately. Good luck in the competition! Team EUROPE OPEN MUSIC COMPETITION.

If you received this e-mail, but still can’t find your video on the website, please contact us via Contact us page or write us an email at admin@musiccompetition.eu

Q: What date should you enter in the "Date of Birth" section if you are applying as a duo, ensemble or collective?

For duets, ensembles or musical collectives, you can specify one any date and year of birth in the “Date of Birth” section.

Q: We are applying as an ensemble. Should we write only the name of the ensemble in the section "Name and Surname / Ensemble Name"?

When filling in this section, please write the exact name, name and in parentheses write the name of the instrument on which each contestant plays, as well as if there is a name of the collective. This information will be used in the diplomas, please double check to make sure it’s correct!

Q: There is no option to pay via PayPal and Debit or Credit Card from my country. How do I pay the registration fee and send the application?

If you cannot pay from your country with PayPal or a Debit or Credit Card, please contact us via Contact us page or write us an email at admin@musiccompetition.eu